Current economic constraints make it difficult for managers to train new staff in a timely way. Sheila Wheeler has created a series of online courses that meet both practitioners' and managers' needs. TeleTriage Systems' CE courses are high quality, comprehensive, and cost effective and convenient -- available at the time and place of your choice. Online courses eliminate travel and lodging costs.
Group Rates: All CE courses are available at group rates...the most cost effective, convenient way to train staff - in one day. All but two courses are available online. Simply print and read the course. pay online with PayPal, and you will receive the post test via email. Mail or fax the post test to receive the certificate.
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Protocol Competency (5 CE hours) |
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Protocols or telephone triage guidelines are decision support tools on paper or in software format utilized by nurses in telephone triage. These "expert systems" provide
standards for the interview and assessment process.
This home study course
addresses the major elements of telephone triage protocols and how
to correctly operate the protocols and form. Through the learning methodologies of reading and applying
critical thinking to written simulations, participants will improve their practice of
telephone triage.
PLEASE NOTE: This course requires purchase of "TELEPHONE TRIAGE PROTOCOLS FOR ADULT POPULATIONS" McGraw Hill, 2009. Please purchase ADULT PROTOCOLS from AMAZON.COM, BARNES & NOBLE. It is not available from TeleTriage Systems.
New Discount Price: 5 CE Hours for $45
NEW PEDIATRIC PROTOCOL COMPETENCY COURSE
Introductory Offer - One FREE 5 CE COURSE with purchase of Pediatric Manual.
The Protocol Competency course is also available for Pediatric Populations --
Infant/Child or School Age. Order one protocol manual and the first 5 CE course is free! This course requires purchase of Pediatric Protocols from TeleTriage Systems, the Exclusive Publisher for these protocols.
TELEPHONE TRIAGE PROTOCOLS FOR INFANT/CHILD POPULATIONS (AGE BIRTH TO 6 YEARS)
TELEPHONE TRIAGE PROTOCOLS FOR SCHOOL AGE POPULATIONS (AGE 6 TO 18 YEARS)
THIS OFFER IS ONLY AVAILABLE FOR THE PEDIATRIC PROTOCOLS
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Risk Management In Telepractice Part Two: Two Expert Views (3 CE Hours) |
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Sheila Wheeler, interviews two legal experts, exploring
their perspectives on recent developments in legal issues over the last
15 years. Attorney Robert Smith sets the stage, describing in detail the elements of a negligence lawsuit, as well as the types of questions that attorneys might pose to the defendant nurse. Laura Mahlmeister, PhD, RN, a legal expert, describes complex clinical situations that can lead to risk exposure. Ms Wheeler expands on their comments to describe several new
areas of risk. This home study can be taken online.
New Discount Price: 3 CE Hours for $30
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Risk Management In Telepractice Part I: New Trends, Advances and Risks (3 CE Hours) |
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Telephone Triage nurses have
always been concerned about the legal issues inherent in telepractice. That
concern has not changed in the last 15 years. If anything, interest in risk
management has heightened in recent years, as new trends appear that augment
the risk. In several areas however, significant progress has been made to
contain the risk. The most notable developments include telephone triage
standards and new policy statements related to telephone triage. This home study can be taken online.
New Discount Price: 3 CE Hours for $30
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Telephone Triage of Vague Chest Pain (3 CE Hours) |
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The role of the
telephone triage nurse is to listen, elicit, interpret, recognize patterns and assign acuity to symptoms
presented by patients.
Chest Pain is a symptom that must
be carefully assessed.
This home study is based on a real-life event --
an actual transcript of conversations between nurse, patient and physician. It
demonstrates major risk management pitfalls that can lead to a mistriage and
patient injury or death.
New Discount Price: 3 CE Hours for $30
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The Fine Art of Telephone Triage (30 CE Hours) |
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This home study course provides essential training for telephone triage. It addresses risk management, nursing process, communications, high risk populations and crisis management in telepractice.
New Discount Price: 30 CE Hours for $45 ($1.50 per CE)
Total Book/Audiotape/30 CE Package: $115
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Telephone Triage of High-Risk Populations (3 CE Hours) |
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The very young, the very old, and women of childbearing age are high-risk populations and heavy utilizers of telephone triage. This course provides an overview of best practices in telephone management of the unique problems presented by high risk clients.
New Discount Price: 3 CE Hours for $15
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Repetitive Stress Injuries: Occupational Hazard for High-Tech Telehealth (1 CE hour) |
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Telephone triage has evolved into a high tech industry, requiring the use of computers in a fast-paced, sometimes stressful environment. As such, telepractitioners are now at risk for repetitive stress injuries (RSI), caused by improper ergonomics. This home study course describes an overview of RSI, some risk factors and suggestions to avoid potential injuries.
1 CE Hour for $10
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Telehealth Training, Products, Services