see also our books on standards and our books on training
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Protocol Competency (5 CE hours) |
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Protocols or telephone triage guidelines are decision support tools on paper or in software format utilized by nurses in telephone triage. These "expert systems" provide
standards for the interview and assessment process.
This home study course
addresses the major elements of telephone triage protocols and how
to correctly operate the protocols and form. Through the learning methodologies of reading and applying
critical thinking to written simulations, participants will improve their practice of
telephone triage.
PLEASE NOTE: This course requires purchase of "TELEPHONE TRIAGE PROTOCOLS FOR ADULT POPULATIONS" McGraw Hill, 2009. Please purchase ADULT PROTOCOLS from AMAZON.COM, BARNES & NOBLE. It is not available from TeleTriage Systems.
New Discount Price: 5 CE Hours for $45
NEW PEDIATRIC PROTOCOL COMPETENCY COURSE
Introductory Offer - One FREE 5 CE COURSE with purchase of Pediatric Manual.
The Protocol Competency course is also available for Pediatric Populations --
Infant/Child or School Age. Order one protocol manual and the first 5 CE course is free! This course requires purchase of Pediatric Protocols from TeleTriage Systems, the Exclusive Publisher for these protocols.
TELEPHONE TRIAGE PROTOCOLS FOR INFANT/CHILD POPULATIONS (AGE BIRTH TO 6 YEARS)
TELEPHONE TRIAGE PROTOCOLS FOR SCHOOL AGE POPULATIONS (AGE 6 TO 18 YEARS)
THIS OFFER IS ONLY AVAILABLE FOR THE PEDIATRIC PROTOCOLS
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Risk Management In Telepractice Part Two: Two Expert Views (3 CE Hours) |
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Sheila Wheeler, interviews two legal experts, exploring
their perspectives on recent developments in legal issues over the last
15 years. Attorney Robert Smith sets the stage, describing in detail the elements of a negligence lawsuit, as well as the types of questions that attorneys might pose to the defendant nurse. Laura Mahlmeister, PhD, RN, a legal expert, describes complex clinical situations that can lead to risk exposure. Ms Wheeler expands on their comments to describe several new
areas of risk. This home study can be taken online.
New Discount Price: 3 CE Hours for $30
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Risk Management In Telepractice Part I: New Trends, Advances and Risks (3 CE Hours) |
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Telephone Triage nurses have
always been concerned about the legal issues inherent in telepractice. That
concern has not changed in the last 15 years. If anything, interest in risk
management has heightened in recent years, as new trends appear that augment
the risk. In several areas however, significant progress has been made to
contain the risk. The most notable developments include telephone triage
standards and new policy statements related to telephone triage. This home study can be taken online.
New Discount Price: 3 CE Hours for $30
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Telephone Triage of Vague Chest Pain (3 CE Hours) |
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The role of the
telephone triage nurse is to listen, elicit, interpret, recognize patterns and assign acuity to symptoms
presented by patients.
Chest Pain is a symptom that must
be carefully assessed.
This home study is based on a real-life event --
an actual transcript of conversations between nurse, patient and physician. It
demonstrates major risk management pitfalls that can lead to a mistriage and
patient injury or death.
New Discount Price: 3 CE Hours for $30
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The Fine Art of Telephone Triage (30 CE Hours) |
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This home study course provides essential training for telephone triage. It addresses risk management, nursing process, communications, high risk populations and crisis management in telepractice.
New Discount Price: 30 CE Hours for $45 ($1.50 per CE)
Total Book/Audiotape/30 CE Package: $115
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