see also our books on standards and our books on training
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Telephone Triage Protocols for Adult Populations |
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The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols on the Market – From a Pioneer in the Field
By Sheila Wheeler, RN, MS
McGraw-Hill, 2009
Order this book on line from Amazon
Written by Sheila Wheeler, one of the world’s leading experts in telephone triage, this working decision support reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone.
Organized by site and written in lay language, the guidelines eliminate the extra step of “translating” in lay language home treatment, first aid, or self-assessment instructions. A solid nursing process-based strategy incorporates the critical thinking skills. This critical thinking process mimics how nurses naturally solve problems in “real world” situations.
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Telephone Triage Protocols for SCHOOOL-AGE CHILDREN Age 6-18 |
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 2003
By Sheila Wheeler, RN, MS
New 2009 Pricing: $165 (Plus free domestic and Canadian shipping and handling) Compare to Amazon and other sites.
These telephone triage protocols are the only manuals specifically designed for School-Age and Adolescent Populations. This unique 400+ page volume contains updated User's Guide, Childhood Immunization Schedule, Confidentiality in Adolescent Healthcare Policies and a Directory of Hotlines and Websites for Support Groups.
2000 -2003 Revisions: User's Guide, Emotional Problem, Fever, Vaginal Bleeding, Birth Control Options, Herbal supplements, Pain Assessment, Bioterrorism Information, Childbirth Instruction, CPR Instruction, Extremities, Vomiting and Nausea, Face and Jaw, Substance Abuse, Hotline and Web Sites for Support Groups and Health Information.
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Telephone Triage Protocols for INFANTS and CHILDREN Age Birth to Six Years |
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2003
By Sheila Wheeler, RN, MS
New 2009 Pricing: $165 (Plus free domestic and Canadian shipping and handling) Compare to Amazon and other sites.
These telephone triage protocols are the only manuals specifically designed for Infant and Child Populations.
This unique 400+ page volume contains updated User's Guide, Childhood
Immunization Schedule and a Directory of Hotlines and Websites for Support Groups.
2000 -2003 Revisions: User's Guide, Pain
Assessment, Bioterrorism Information, CPR
Instruction, Vomiting and Nausea, Face and Jaw, Fever, Herbal supplements, Hotline and Web Sites for Support Groups and Health Information.
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Download and view sample protocols (in PDF form).
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Protocol Annual Supplements |
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Since 1995, Telephone Triage Protocols for Adults and Children have been used in 300-500 sites nationally. They were
developed by a Task Force of 20 expert level nurses, nurse
practitioners and physicians over a two year period, utilizing the best
medical references available. The design is based on a "pattern
recognition" model and decision support system for telenurses.
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