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Telephone Triage Protocols

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Telephone Triage Protocols for Adult Populations PDF Print E-mail

The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols on the Market – From a Pioneer in the Field

By Sheila Wheeler, RN, MS McGraw-Hill, 2009

Order this book on line from Amazon

Written by Sheila Wheeler, one of the world’s leading experts in telephone triage, this working decision support reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone.

Organized by site and written in lay language, the guidelines eliminate the extra step of “translating” in lay language home treatment, first aid, or self-assessment instructions. A solid nursing process-based strategy incorporates the critical thinking skills. This critical thinking process mimics how nurses naturally solve problems in “real world” situations.


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Telephone Triage Protocols for INFANTS and CHILDREN Age Birth to Six Years PDF Print E-mail

By Sheila Wheeler, RN, MS,  TeleTriage Systems Publisher, 2003

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NEW LOW PRICE INCLUDES CD WITH PROTOCOLS

These telephone triage protocols are specifically designed for Infant and Child Populations. This unique 350+ page print and CD product contains updated User's Guide, Childhood Immunization Schedule and a Directory of Hotlines and Websites for Support Groups.


2000 -2003 Revisions: User's Guide, Emotional Problem, Fever, Vaginal Bleeding, Birth Control Options, Herbal supplements, Pain Assessment, Childbirth Instruction, CPR Instruction, Extremities, Vomiting and Nausea, Face and Jaw, Substance Abuse, Hotline and Web Sites for Support Groups and Health Information.

Related CE course: Protocol Competency

Since 1995, Telephone Triage Protocols for Infant and Child Populations Birth to Six Years have been used in 300-500 sites nationally.  They were developed by a Task Force of 20 expert level nurses, nurse practitioners and physicians over a two year period, utilizing the best medical references available.  The design is based on a "pattern recognition" model and decision support system for telenurses.

These protocols have a 20-year track record of patient safety and consistent risk management. 

This product is sold as a Print and CD format package for immediate call center use or for creation of electronic protocols.

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Telephone Triage Protocols for SCHOOOL-AGE CHILDREN Age 6-18 PDF Print E-mail

By Sheila Wheeler, RN, MS,   TeleTriage Systems Publisher, 2003

Order this book online from Pay Pal for $80  NEW LOW PRICE INCLUDES CD WITH PROTOCOLS

 

These telephone triage protocols are the only protocols specifically designed for School-Age and Adolescent Populations. This unique CD is packed with  User's Guide, Childhood Immunization Schedule, Confidentiality in Adolescent Healthcare Policies and a Directory of Hotlines and Websites for Support Groups.

2000 -2003 Revisions: User's Guide, Emotional Problem, Fever, Vaginal Bleeding, Birth Control Options, Herbal supplements, Pain Assessment, Childbirth Instruction, CPR Instruction, Extremities, Vomiting and Nausea, Face and Jaw, Substance Abuse, Hotline and Web Sites for Support Groups and Health Information.

Related CE course: Protocol Competency

Since 1995, Telephone Triage Protocols for School-Age Children Age Six - 18 have been used in 300-500 sites nationally.  They were developed by a Task Force of 20 expert level nurses, nurse practitioners and physicians over a two year period, utilizing the best medical references available.  The design is based on a "pattern recognition" model and decision support system for telenurses.

These protocols have a 20-year track record of patient safety and consistent risk management. 

This product is available in a unique print and CD format for immediate use in a call center or for development of customized protocols.

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Protocol Samples PDF Print E-mail

Download and view sample protocols (in PDF form).

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Protocol Annual Supplements PDF Print E-mail

Since 1995, Telephone Triage Protocols for Adults and Children have been used in 300-500 sites nationally.  They were developed by a Task Force of 20 expert level nurses, nurse practitioners and physicians over a two year period, utilizing the best medical references available.  The design is based on a "pattern recognition" model and decision support system for telenurses.

Read more...