Free Nurse Triage Resources:

Protocols, Guidelines,

Training and Standards

Triage Clinical Articles, Slides, Case Studies, Tutorials, QA Audit, Process Workflow,

NURSE TRIAGE RESOURCES (27 Items)

A SUMMARY Of Free Downloads

Please download free resources — triage documents and books. No registration or email address required. This unique, innovative nurse-developed and nurse -driven triage system is comprised of “4 in 1” package contains a complete, basic triage program to improve patient safety. The four main components represent “layers of protection” (Robert Smith, JD) — evidence of the clinical “duty of due care” — a commitment to decrease malpractice risk. Privacy Policy.

  1. Protocols & Guidelines (45- 50) address emergent to non-urgent Adult, School Age & Infant-Child symptom patterns (1,000+).

  2. Documentation Form - ensures proper documentation, communications & risk management

  3. Training Materials include:

    • 30-page Users Guide – Unique and complete with insightful FAQs.

    • Audiolinks to 20 real life malpractice case studies with tutorials for discussion & analysis

    • Five key clinical articles addressing How to Perform nurse triage including Risk Management Issues in reote nurse triage

  4. Standards – Basic nurse triage practice standards, including nurse triage job qualifications, job description and practice standards.

TRIAGE NURSE SYSTEM COMPONENTS & EXEMPLARS (27)

  • AGE-BASED, 5-LEVEL TRIAGE PROTOCOLS & GUIDELINES (3 VOLUMES)

  • UPDATED TRIAGE SYSTEM COMPONENTS (7)

  • CLINICAL TRIAGE TRAINING ARTICLES , AUDIO LINKS (6)

  • MALPRACTICE CASE STUDIES WITH TUTORIALS (AUDIOLINKS) (20+)

  • SLIDE DECKS OF TRIAGE TOPICS (4)

  • FIRST BASIC “HOW TO” TRIAGE TRAINING MANUAL FOR NURSES

Triage System Components - Nursing Process-Based

Privacy Policy

  • Workflow Process (2015-2025) Nurse triage requires estimating, then classifying symptom urgency. Nurse Triage Process Work Flow is a Framework that succinctly outlines the Triage Task — Process, Structure and Outcome -- 5-level triage. Deceivingly simple in appearance, it represents how the nursing process (assessment, working diagnosis, plan, evaluation) can be modified for the task of triage . The four-step triage process bolsters assessment, clinical decision making, continuity, and communication, providing for informed consent, by designating when, where and why a patient should be further evaluated, as appropriate. (PDF-2.3 MB)

  • QA AUDIT (2025-2026) Nurse triage performance improvement review. Quality Assurance of Triage Process, Communication, Documentation and Continuity (PDF-147 KB)

  •  Triage Rules of Thumb (Heuristics) (2025-2026) Researchers found that nurses use Rules of Thumb to perform Triage (Lephrohon, Patel 1995) (PDF-182 KB)

  •  Triage Documentation Form (1993-2026) A foundational documentation tool faithfully represents the nursing process –modified for triage. The missing fourth step–evaluation or patient outcome will require modified HIPAA regulations. EMR/EHR’s prospective role in synthesizing patient context —risk level — based on past & current medical history (PDF-692 KB)

  • Triage Nurse Job -Qualifications, -Description & -Competencies (2025-2026) (PDF-781 KB)

  • Care for Caregiver (1993-2025): Stress Reduction, Job Satisfaction for High Stress Task (2025) (PDF-66 KB)

  • Triage-Specific Phone Tree (2000-2025) Avoid “Triage Volume Overload” (PDF-35 KB)

  • Patient Brochure: Triage Services (1993- 2025) How to Help the Triage Nurse Help You” (PDF-72 KB)

  • Universal Guideline (2025-2026) “Uber Triage Checklist: (Pending)

  • Copyright 1993 -2026 Sheila Quilter Wheeler, TeleTriage Systems Publishers.  All Rights Reserved

    Clinical Training Resources

  • Essentials for Expert Nurse Triage. Part One. (2025) Nurse Triage “How To” Course (PDF-505KB) 

  • Triage Risk Management 3 (2020-2026) (Pending) Research, Standards, Case studies(PDF-954KB)  

  • Triage Guideline Competency (2017)  First User’s Guide for Nurse Triage Guidelines (PDF-6.6MB) 

  •  Safety of Clinicians and Non-Clinicians Performing Triage. (2015) Narrative review of clinicians” and non-clinicians’ triage practice and safety. Journal of Telemedicine and Telecare: (PDF-186KB)

  • Triage Risk Management 1 (2005) Triage trends, risks, controversies & case studies. (PDF-1MB)

  • Triage Risk Management 2  (2006) Experts discuss nurse triage risks & solutions. (PDF-800KB)

  •  Triage Articles & Research (2000-2020) Archival Triage topics by Wheeler. (PDF-28.2 MB)

    Unique Audio-links to Triage Case Studies, plus Analysis and Tutorials

  • 10 + Case Studies (1993) (Thomson-Delmar), Audio-links to re-enacted Adult & Pediatric Malpractice Cases (MP3-11.8 MB)

  • 10 + Case Studies (2009) (McGraw Hill) Re-enacted Audio-links to Adult & Pediatric Malpractice Cases (MP3-6.3 MB)

    Slide Decks of Triage Topics

    Four slide decks provide an overview of key issues in the emerging subspecialty of nurse triage. Collectively, the slides address current risk management issues, system error, common practice error leading to malpractice, nurse triage standards and clinical training for triage.

  • Nurse Triage: Creating a Culture of Safety (2020) Risk Management (PDF-372 KB)

  • Triage Protocols for High Risk Populations (2019) Protocol Design, Bhopal India (PDF-241 KB)

  • To Err is Human, To Delay is Deadly (2012 - 2025) Risk Management. case studies (PDF-372 KB)

  • Essentials for Expert Practice (2016 - 2025) (Pending) Slides for updated “How To” article

    Foundational: Nurse Triage Training Manual

  • Telephone Triage: Theory, Practice & Protocol  (1993) First “How to” for Nurse Triage. (PDF-62.5 MB)

    Nurse Triage Protocols & Guidelines

  • Adult & Womens’ Health (2017) (PDF-215.8 MB)

  • School Age Children Age Six to 18 Years (2017) (PDF-62.7 MB)

  • Infants & Children Age Birth to Six Years (2005) (PDF-36 MB)

  • Unique Audio-links to Triage Case Studies, plus Analysis and Tutorials

  • 10 + Case Studies (1993) (Thomson-Delmar), Audio-links to re-enacted Adult & Pediatric Malpractice Cases (MP3-11.8 MB)

  • 10 + Case Studies (2009) (McGraw Hill) Re-enacted Audio-links to Adult & Pediatric Malpractice Cases (MP3-6.3 MB)

    Copyright 1993 -2026 Sheila Quilter Wheeler, TeleTriage Systems Publishers.  All Rights Reserved

    1. Privacy Policy. RESOURCES MAY BE DOWNLOADED FOR FREE

    2. SOME MATERIALS ARE STILL IN PROCESS. PLEASE STAY TUNED

TeleTriage Systems Copyright Statement. Copyright 1993 -2026 Sheila Quilter Wheeler, TeleTriage Systems Publishers.  All Rights Reserved.  All materials are protected by copyright.  No part of it may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means – electronic, mechanical, photocopy, recording or otherwise – without prior written permission of Sheila Wheeler, except for brief quotations embodied in critical articles and reviews. For problems receiving free materials, or permissions, please contact Ms. Wheeler by phone 415 453 8382

Rather have Bound Nurse Triage Protocols/Guidelines? Purchase a Complete Set of Age-Based Guidelines for $50.